Last Updated: 2026-01-19
Welcome to the MEDICI GROUP / Liven & Co S.R.L. website, located at https://medicigroup.com.do. By accessing or using our services, you agree to comply with and be bound by these Terms of Use.
We collect and process the following categories of personal
Name and contact details for communication and service delivery.
IP address and precise or approximate location data for analytics, personalization, and security purposes.
Usage data for improving our services and user experience.
We retain personal data for different periods depending on the category:
Contact form Retained for 2 years unless you request deletion or a shorter period is required by applicable law.
Analytics Retained for 1 year for service improvement purposes.
Security logs: Retained for 6 months for security monitoring.
For users in the EU, we ensure that any transfer of personal data outside the EU is conducted in compliance with GDPR requirements. This includes using Standard Contractual Clauses, adequacy decisions, or other appropriate safeguards. You can request a copy of these safeguards by contacting us.
Users have the right to:
Access, correct, delete, and port their personal data.
Restrict processing and object to processing under certain circumstances.
To exercise these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within 30 days, or as otherwise required by applicable law. We may require you to verify your identity before fulfilling your request.
California residents have the right to opt-out of the sale or sharing of their personal information. Under CCPA/CPRA, a 'sale' includes sharing data for targeted advertising. To exercise this right, please visit our Do Not Sell or Share My Personal Information page. Examples of data practices that fall under this definition include sharing data with third parties for marketing purposes.
For Brazilian residents, we obtain and document consent for data processing activities in compliance with LGPD. You can manage your consent preferences through our consent management platform.
We use cookies and similar tracking technologies to enhance your experience. These include:
Essential cookies for website functionality.
Analytics cookies for service improvement.
Advertising cookies for targeted advertising.
For more detailed information, please refer to our Cookie Policy.
We use AI technologies, including OpenAI, Google Gemini, Anthropic Claude, and FAL AI, for content research, translation, analysis, and image creation. These technologies help enhance our services. We are committed to transparency in our use of AI and take steps to ensure that AI-generated content is accurate and reliable. However, the user is always responsible for verifying facts and data. The way we use OpenAI, Google Gemini, Anthropic Claude, and FAL AI can't use your data to improve their models. Please refer to their respective privacy policies for more information:
OpenAI Privacy Policy
Google Gemini Privacy Policy
Anthropic Claude Privacy Policy
FAL AI Privacy Policy
We integrate with the following third-party services, which may process your personal
Clerk for user authentication and session management.
AWS S3 for cloud file storage and CDN.
OpenAI, Google Gemini, Anthropic Claude, and FAL AI for AI-driven processes.
Resend for transactional email delivery.
Next.js for web framework and hosting.
Prisma and PostgreSQL for database management.
Mailgun to send email communications.
Twilio to send SMS communications.
We encourage you to review the privacy policies of these third-party services for more information on their data processing practices. We have Data Processing Agreements (DPAs) in place with these providers where required by applicable law.
We implement technical and organizational measures to protect personal data, including:
AES-256 encryption for data at rest and in transit.
Regular penetration testing to identify vulnerabilities.
Access controls and data breach response procedures.
Employee training on data security best practices.
If a DPO is required under GDPR or LGPD, their contact information will be disclosed here. If a DPO is not required, we have a designated privacy contact available for inquiries.
We are committed to ensuring our website is accessible to all users. We adhere to WCAG 2.1 Level AA standards, including:
Providing alternative text for images.
Ensuring sufficient color contrast.
Enabling keyboard navigation.
Providing transcripts for audio content.
Ensuring all interactive elements are accessible.
For a more detailed accessibility statement, please visit our Accessibility Statement page.
If you have any questions about this Terms of Use, please contact us at:
Email: info@medicigroup.com.do
Phone: +1 (210) 960 8070
Address: Perdomo Plaza, Pedro Clisante 73, Sosúa 57000, Dominican Republic